If you’re like many Americans considering a move to independent senior living, the excitement of a fresh start can be both energizing and overwhelming.
Between scheduling tours, reading reviews, and imagining your new lifestyle, it’s easy to overlook the small details during each community visit. But paying attention to those details can reveal important insights; ones that might make all the difference in choosing the right place to call home.
By being prepared with a list of questions to ask during a senior living tour, you can equip yourself with the knowledge needed to find the right community and avoid those that may not be the best fit.
Why asking the right questions matters
While the senior living communities you visit may share many similarities on the surface, they can also vary widely. Even small differences in culture, amenities, location, and other details can have a major impact on the type of lifestyle you have while living there.
Asking the right questions during your tour can uncover these differences and help you choose the right community for yourself or your loved one. To help you feel confident going into your next community visit, we’ve put together a list of key questions to ask on a senior living community tour.
Related: What is Independent Senior Living?
Top questions to ask during your tour
Living Accommodations
- Which floor plans are available?
- Are utilities, maintenance, and housekeeping included?
- Can I personalize my space with my own furniture and décor?
Dining Experience
- What dining options are available in the community?
- Are dietary accommodations offered?
- Are there set dining times, or is there flexible scheduling?
- Can family members or guests join me for meals?
Amenities & Lifestyle
- What does my monthly rent include at this community?
- What opportunities are available to meet new people and socialize?
- What types of activities or events are scheduled weekly?
- What makes this community different from others?
Safety & Security
- Is staff available 24/7?
- How are emergencies handled?
- Are entrances secured?
Health & Wellness
- What does this community do to promote a culture of wellness?
- What happens if my health needs change?
- Does this community partner with any healthcare providers?
Transportation
- Is transportation available for errands and appointments?
- Are residents allowed to have personal vehicles?
What to observe while on tour
Questions aren’t the only way to evaluate a community. Observation is also a key part of the equation when comparing senior living options. By watching closely and learning to read between the lines during your tour, you can pick up on the subtle details that often go unspoken.
During your tour, take careful note of…
The Residents
- Do they seem happy and engaged?
- Do they appear healthy and active?
- Are they friendly and welcoming to newcomers?
Shared Spaces
- Are the spaces clean and inviting?
- Could you see yourself feeling at home in this environment?
The Staff
- Are they warm and respectful?
- How do they interact with current residents?
- Do they ask questions and show genuine interest in getting to know you?
Although they may seem small, these subtle details can be early warning signs of larger issues or quiet signals that the community you’re touring is right for you.
“Choosing an independent living community is a big decision and should be backed by research and information. Set yourself up for success by reviewing some key questions and don’t be afraid to speak up during tours.”
Red flags to watch for
While it’s important to maintain an open mind when touring retirement communities, there are a few key signs that you may need to steer clear of a particular community.
Your questions are avoided
If staff sidestep or give vague answers to your questions during the tour, take note. This could indicate a lack of transparency or that the staff may not be knowledgeable about the community.
You don’t see any staff during the tour
Even more concerning than evasive answers is the absence of staff altogether. A lack of visible employees during your tour could mean that staff may not be available in case of an emergency or other issue.
Spaces are poorly maintained
The way spaces are maintained can be an indication of how much care is taken for the community as a whole. If there is noticeable dirt, odors, or other signs of poor maintenance, it could indicate a lack of care for the property and potentially even more serious maintenance problems down the line.
Residents appear isolated or disengaged
Other residents can have a larger impact than you may expect on your quality of life in a senior living community. If residents seem unhappy or isolated, that can be a sign of an unwelcoming environment.
Why Revel communities stand out
At Revel, our tours are thoughtfully designed to help you make a confident, informed decision, with a focus on hospitality, transparency, and personalized attention.
We welcome you to enjoy a chef-prepared meal at Ovation or The Social Club, or opt for a short staycation in a guest suite at the community of your choice. These options enable you to see firsthand if Revel checks all the boxes on your independent senior living checklist.
Choosing the right community is a big decision. Set yourself up for success by reviewing key questions, speaking up during tours, and using our helpful checklist to guide your search.
